Have Questions?
HAVE QUESTIONS?
Frequently Asked Questions
Why Does Your Stuff Sell Out So Quickly?
Each item on the site is the only one we have. We are not typical retailers We have been avid collectors of designer toys and outsider art for over 40 years. We created the Eldritch Toybox as a way to help us liquidate our collection so we can travel full-time. Each item is unique to us, so once it's sold, it's gone.
Are Your Products Ethically Sourced?
Yes, we are committed to ethical sourcing. We are vegan so none of the artwork we've purchased in the past ten years contains animal products of any kind. A few of our older inventory items may contain leather from US cattle producers, but that's it. None of our items contain real bones or fur.
What Is Your Shipping and Return Policy?
We offer secure and reliable shipping worldwide. Orders are processed promptly, and you’ll receive tracking information as soon as your package is on its way. Given the nature of our enterprise, all sales are final and we do not accept returns. If you believe at item was not accurately represented on our website, please contact us to see what can be done.
How Can I Contact Customer Support?
You can reach us via our Contact Us page or through email at TheEldritchToybox@pm.me. We both hold full-time jobs, but we strive to answer all messages within 48 hours.
What is Swedish death cleaning?
Swedish death cleaning is based on the Swedish cultural tradition of decluttering and organizing one's life before passing away. This avoids burdening one's family and friends. While we have no plans to die soon, we have chosen to declutter our lives (and sell most of our stuff) before we retire to travel full-time, inspired by the Swedish practice. We want freedom to roam without worrying about things left behind.